Online Help System
CBCCore Documentation
Please look through the various topics below if you are having issues in the system.
Signing Up
To sign up with us, click on the Create an Account link and fill out the form. You can register using your Google email account settings or using a traditional email address and password. If you are a Recycler, please select the Company you are with from the drop-down menu.
Once you have registered, you will receive an email with instructions on how to confirm your account. Click on the link provided in the email to confirm your account with us. We will also receive an email that you have registered so that we can approve your account. You will not be able to login until we approve your account. Please allow 24 hours for your account to be approved. Once completed, you will receive an email.
Issues with Signing Up
- You never received a confirmation email
- Click on the Didn't receive confirmation instructions? link and enter the email address you used during registration. Be sure to check your spam folder and/or add our support email address support@cbcdashboard.com to your safe list.
- You never received an approval email
- We try to approve new user requests quickly. If you don't hear from us after 24 hours, please email us at support@cbcdashboard.com
User Profile
You can access your user profile by clicking on your name/email address in the top-right hand corner of the web page. From here, you can edit your profile, change your password, or logout of the system.
- The MCI Customer Name to use when work orders are created in Powerlink
- The Powerlink Employee Name to use when work orders are created in Powerlink
Login Issues
- Can't remember your password
- Click on the Forgot your password? link
Contact Us
If you are having other issues using the site, place contact support at support@cbcdashboard.com